

Matanuska Towing and Recovery Inc. has received the prestigious American Towman ACE Award for achievement in service performance. Recipients were nominated by the nation's major motor clubs and dispatch centers including: Allstate Motor Club, Canadian Roadside and Recovery, Coach Net, Cross Country Automotive Services, GE Financial Assurance, GEICO Direct and Road America.
The nomination guidelines for the ACE Award includes:
- the highest percentage of calls when the estimated time of arrival is achieved
- consistency in response time
- written appreciation from customers
- percentage of calls serviced instead of turning them away
ACE recipients rank in the top 1 percent of the towing industry's service
providers. The ACE Award is presented by American Towman Magazine, the leading
trade publication serving emergency road and service professionals.
The ACE Award was commemorated by an original design belt buckle. The buckles
were presented to the Towman ACE's during the ACE Award Ceremony, co-sponsored
by Cross Country Automotive Services, GEICO Direct, Coach-Net, and Road America
at the Baltimore Convention Center in Baltimore on Nov. 23, at the American
Towman Exposition, the world's largest trade show and convention for emergency
road service providers
MTR does towing and recovery work of all
kinds.
The employees are kind, courteous and professional!
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